Vendor risk management for healthcare
Every EHR, telehealth, and billing vendor is a potential breach headline. VISO TRUST lets you see, assess, and prove vendor security – automatically.
Why third-party risk looks different in healthcare
Thousands of vendors per provider
A typical health system relies on 1,300+ third-party vendors spanning EHRs, imaging, labs, cloud, and more. And with every connection adds complexity and risk.
PHI increasingly lives with vendorsÂ
Post-pandemic digitization means more PHI flows through third-party environments than ever before – across SaaS, cloud, and connected devices.
Vendors drive a large share of breaches
Over half of U.S. providers have experienced a vendor-related breach in the past two years, often exposing data for millions of patients.
Breaches cost more than in any sectorÂ
Healthcare breaches routinely average $10M+ per incident, amplified by notification costs, litigation, and compliance penalties.
Programs lag the risk
Many organizations still track vendors manually, leaving behind major blind spots and limited ability to prove oversight to auditors or regulators.
The New Reality: Continuous Oversight
Every system your clinicians rely on – EHRs, PACS, telehealth, RCM, cloud, connected devices – runs on third-party vendors. Each can expose PHI, disrupt care delivery, or trigger regulatory action if controls fail.
HIPAA and global health policy laws are clear: outsourcing does not shift accountability. Covered entities remain responsible for vendor safeguards and incident response.
Yet security, privacy, and supply chain teams are often small; vendor lists are long; and traditional TPRM processes are document-heavy and manual. The gap between what regulators expect and what teams can realistically maintain keeps growing.
VISO TRUST closes that gap. Our AI-native third-party risk management platform automates vendor assessments, evidence collection, breach monitoring, and audit reporting – giving CISOs continuous oversight without adding headcount.
Regulatory & framework coverage for healthcare
Healthcare organizations must prove that vendor risk is managed with the same rigor as internal systems.
VISO TRUST helps you assess vendors and structure evidence in ways that align with the regulations and frameworks you already live under.
Healthcare regulations & guidance
HICP (Health Industry Cybersecurity Practices)
HITRUST-aligned control expectations
NY State Hospital Cyber Resilience Regulations
HIPAA Security, Privacy, and Breach Notification Rules (incl. BAAs & business associates)
Security, privacy & data protection
ISO 27001 / 27002
NIST Cybersecurity Framework
NIST Privacy Framework
NIST SP 800-53, 800-30, 800-161 (supply-chain risk)
AICPA SOC (incl. SOC 2 reports from key vendors)
EU GDPR, CCPA, and related privacy statutes
Industry & audit frameworks
FFIEC IT Examination Handbook & CAT (for health systems with financial operations)
PCI DSS (for payment-handling environments)
HITRUST and other sector certifications as vendor evidence inputs
VISO TRUST maps vendor evidence – SOC 2 reports, ISO certificates, HITRUST letters, BAAs, policies, and more – across each framework so you can show consistent, defensible coverage for every material business associate.
The continuous TPRM loop for healthcare
Modern healthcare TPRM isnât an annual questionnaire exercise; itâs a continuous loop.
VISO TRUST operationalizes that loop with AI so small teams can manage thousands of vendors with confidence.
Without VISO TRUST vs. With VISO TRUST
| Without VISO TRUST | With VISO TRUST | |
|---|---|---|
| Vendor data | Vendor inventory scattered across supply chain, IT, privacy, and clinical teams; no reliable single source of truth | Centralized inventory of all third-party relationships and business associates, discovered from your domain and IDP, and continuously updated |
| Evidence collection | BAAs, security questionnaires, and evidence requests sent via email; responses buried in inboxes, shared drives, or point tools | VISO TRUST AI Agent handles evidence collection and renewals: artifact requests, expirations, polite reminders, and focused follow-ups by tier |
| Assessments | Many vendors never fully reassessed; assessments go stale within months, leaving large blind spots around PHI. | Instant Assessments for every vendor in under a minute, with explainable residual risk scores and mapped control coverage (HIPAA/HICP/HITRUST, NIST, ISO) |
| Audit prep | Weeks of scramble before HIPAA/OCR or accreditation audits to find reports, BAAs, and risk decisions | Continuous breach/news monitoring with Impact Reports that show which facilities, services, and patient populations may be affected |
| Team capacity | Lean teams are forced to choose between onboarding speed and thorough due diligence on every business associate | Lean TPRM teams manage thousands of vendors confidently, focusing on decisions, remediation, and business partner education, not manual chase |
Use cases for healthcare
Audit Readiness
Prove continuous oversight of every business associate. Centralize assessments, BAAs, and evidence mapped to HIPAA, HICP, HITRUST, and NIST frameworks. Be ready for OCR, internal audit, or accreditation reviews – any day.
Collecting Vendor Documents
From BAAs and SOC 2s to HITRUST and device security docs, VISO TRUST automates collection, renewals, and validation so youâre never missing key artifacts.
Continuous Vendor Monitoring
Bridge the gap between annual reviews. VISO TRUST correlates breach and news signals to your vendors – EHRs, billing, cloud, digital health – instantly showing impact.
Lean Team Enablement
AI workflows and Instant Assessments let small security teams manage large vendor ecosystems efficiently – focusing on exceptions and remediation instead of admin work.
Evidence-First Assessments
Ditch massive questionnaires. VISO TRUST parses real evidence – SOC 2s, HITRUST, HIPAA docs – and issues targeted follow-ups when needed.
Vendor Onboarding
Speed up secure adoption of new vendors. VISO TRUST runs an Instant Assessment at intake, mapping inherent and residual risk to healthcare frameworks – keeping innovation on track and compliant.
Value for every team that owns thirdâparty risk
CISOs and Heads of Security
End-to-end visibility into third- and fourth-party exposure across clinical systems, infrastructure, and digital health tools
AI-driven risk scoring and monitoring aligned to HIPAA and HITRUST
Confidence that continuous monitoring and impact analysis are running in the background, not just at annual review
TPRM / Vendor Risk Leaders
A single system of record for all vendors, business associates, evidence, risk scores, and remediation actions
The VISO TRUST AI Agent removes manual vendor chase and renewals, so your team focuses on prioritization and outcomes
Standardized workflows that align with HIPAA vendor expectations, HICP practices, and broader third-party guidance
For Privacy, Compliance, and Internal Audit
Live mapping of vendor evidence to HIPAA safeguards, HICP/HITRUST-aligned controls, NIST CSF, ISO 27001, and more
Immutable audit trails showing who approved what, when, and based on which BAA and security evidence
The ability to answer âShow us your business associate oversight programâ with dashboards, reports, and underlying documentation in minutes
For Clinical & Operations Leadership
Fast, clear risk answers to âCan we use this vendor for PHI?â with risk-based decisions instead of opaque red/yellow/green
Transparency into which critical clinical workflows depend on which vendors, and how those vendors are being monitored
Confidence that regulatory and security requirements are handled without derailing clinical or digital initiatives
For Procurement and Vendor Management
Integrated intake and risk steps so pre-contract due diligence happens automatically, not as an afterthought
Clear, consistent risk summaries to inform negotiation, renewal, and termination decisions
Better vendor experience through concise, evidence-based requests instead of bespoke questionnaires for every deal
Integration-ready
Streamline and automate complex workflows and decision-making across your entire enterprise stack â seamlessly integrating with tools like Jira, Coupa, ServiceNow, Archer, Slack, Okta, and thousands more.
