TigerGraph Case Study
TigerGraph Doubles the Amount of Assessments They Can Complete with VISO TRUST
About TigerGraph
TigerGraph is a leading graph analytics platform designed to unlock the full potential of connected data. As a pioneer in its field, TigerGraph enables enterprises to leverage their data through real-time analytics and machine learning, enhancing decision-making and driving business growth.
The challenge
Audit findings called for a solution
During an audit, TigerGraph received a finding indicating the necessity for a third-party risk management solution. Daniel Durgin, Head of Security and Compliance at TigerGraph, did not want to add another overly complicated tool to his security tech stack.
He was looking for a solution that would be intuitive and make his life easier in order to properly execute the security assessments that were needed, specifically one that could help automate the process.
Resource strain
Durgin faced immense pressure to keep up with the volume of work required to maintain TigerGraph’s security standards as a team of one. The manual effort required for vendor assessments strained internal resources, making it difficult to focus on core security tasks.
“Risk assessments aren’t just nice to haves, it’s the bedrock of security. Third-party risk assessments are required for our SOC2, PCI, and ISO compliance. In the past. I would try to squeeze in an hour to conduct a risk assessment on a vendor and go through their SOC2,” Durgin explained.
The solution
TigerGraph implemented VISO TRUST’s automated third-party risk management platform to overcome their existing challenges.
- Streamlined assessments: VISO TRUST’s AI-driven platform automated the vendor risk assessment process. The platform’s Artifact Intelligence technology automatically discovered, classified, and assessed control and source artifacts.
- Enhanced Efficiency: TigerGraph leveraged VISO TRUST to perform assessments more efficiently and consistently.
- Real-Time Risk Visibility: The platform provided real-time visibility into vendor risk and enabled TigerGraph to proactively mitigate potential threats.
The results
Reduction in assessment time
TigerGraph experienced a drastic reduction in the time required to complete vendor assessments. “I have doubled the amount of assessments I’m doing in a fraction of the time,” said Durgin.
Operational efficiency
The automation of previously manual processes, like collecting information from third parties, allowed the security team to reallocate resources to more strategic tasks. “It brings so much value because I can literally set it and forget and then it will remind me when I have to do something. It’s really hands off and I’m reaping the rewards of the tool,” Durgin noted.
Enhanced risk visibility
The streamlined process and faster turnaround times provided by VISO TRUST significantly improved the visibility of risks across TigerGraph’s vendor ecosystem. “VISO TRUST definitely improved risk visibility with vendors for sure,” Durgin commented.
By proactively identifying and addressing potential risks, TigerGraph has been able to strengthen their overall risk management strategy, ensuring that both internal teams and external partners are better aligned and more secure.
Conclusion
VISO TRUST’s automated third-party risk management platform has transformed TigerGraph’s approach to vendor security and compliance. By streamlining assessments, enhancing efficiency, and providing real-time risk visibility, VISO TRUST enabled TigerGraph to scale their operations effectively while maintaining robust security standards.
