Case Study: Cruise Automation 1

Case Study: Cruise Automation

Cruise completes 117% more third party security assessments and eliminates backlog using VISO TRUST

About Cruise:

Cruise is an American self-driving car company headquartered in San Francisco in 2013. They have hired over 1,600 individuals and opened additional offices in greater Seattle, Pasadena, and Phoenix. They have raised over $10B from General Motors, Honda, Microsoft, SoftBank, T. Rowe Price, Walmart among others. With the support of GM and Honda, they are the only self-driving company with fully integrated manufacturing at scale, building all-electric, zero-emission, self-driving vehicles that will help save lives, reimagine cities, reduce carbon pollution, redefine time in transit, and restore freedom of movement for individuals who live in dense urban settings.

Case Study Background:

For Cruise, third party assessments became a time-consuming and cumbersome process for the security team and stakeholders. It was not a sustainable process for growth.

Alexander Hughes Director of Information Security, Trust and Assurance at Cruise shared the following sentiment: “The rise in cloud puts a huge stress on understanding the risk posture of our partners. That is a complex and non-trivial thing. Partnerships are always under pressure.

Critical Business Issues:

  • Increased risk due to laborintensive and tedious process
  • Not enough security staff to address growing backlog
  • Greater vendor risk due to inconsistent


  • Streamlined the Process
  • Boosted Team Morale
  • Reduced Risk with Quality & Consistent Insights

Cruise chose the VISO TRUST platform to help them expedite the vendor assessment lifecycle through streamlined automation, Al, and Artifact Intelligence security reviews can now operate at the speed of business.

Download the full case study below to learn how Cruise transformed its approach to third-party risk management program.